Privacy Policy

This Privacy Policy explains how Osisaj Me ("we", "us", or "our") collects, uses, and protects your personal information when you use our barber booking application. By using the app, you agree to the practices described below.

Information we collect

When you register and use Osisaj Me, we may collect the following information:

• Full name and profile photo

• Phone number and email address

• Location data (to find nearby barbers)

• Booking history and preferences

• Device information (device type, OS version, app version)

• Payment information (processed securely via third-party providers)

How we use your information

Your data is used solely to provide and improve the Osisaj Me service:

• To create and manage your account

• To process and confirm barber appointments

• To send booking reminders and notifications

• To connect you with available barbers in your area

• To improve app features and user experience

• To resolve disputes and provide customer support

Sharing of information

We do not sell your personal data to third parties. We may share limited information in the following cases:

• With barbers you book — only your name, contact info, and appointment details

• With payment processors (e.g. Stripe) to handle transactions securely

• With analytics providers (anonymized data only) to improve the app

• When required by law or to protect the rights of users

Data retention

We retain your personal data for as long as your account is active, or as needed to provide services. You may request deletion of your account and associated data at any time. Booking history may be retained for up to 12 months for dispute resolution purposes.

Location data

Osisaj Me requests access to your device location to show nearby barbers. Location data is used only in real time and is not stored on our servers beyond the duration of an active session. You can revoke location access at any time in your device settings, though this may limit certain app features.

Your rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your account and data

• Withdraw consent for optional data uses at any time

• Lodge a complaint with a data protection authority

Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed passwords, and restricted access to personal data. However, no system is completely secure — we encourage you to use a strong password and to contact us immediately if you suspect unauthorized access.

Children's privacy

Osisaj Me is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the "last updated" date at the top of this page and notify you via the app or email if changes are significant. Continued use of the app after changes means you accept the updated policy.